Help Center

FAQs

Ordering

HOW DO I ORDER ON YOUR WEBSITE?

WHAT PAYMENT METHODS ARE ACCEPTED?

IS YOUR WEBSITE SECURE WITH MY PERSONAL INFORMATION?

HOW DO I CHECK THE STATUS OF MY ORDER?

SIZING

HOW DO I MEASURE MY RING SIZE?

WHICH BRACELET LENGTH IS RIGHT FOR ME?

HOW DO I KNOW WHICH CHAIN WILL SUITE ME BEST?

SHIPPING

WHEN WILL MY ORDER SHIP?

HOW LONG DOES SHIPPING TAKE?

DO YOU SHIP INTERNATIONALLY?

REFUNDS

DO YOU OFFER A REFUND IF I DON'T LIKE THE PRODUCT?

Jewelry Club

HOW DO I SIGN UP TO BECOME A TESTER?

HOW OFTEN WILL I RECEIVE FREE JEWELRY?

HOW MUCH IS IT TO JOIN?

IS THE JEWELRY CLUB REALLY FREE?

IS THE SUBSCRIPTION CHECKOUT PROCESS SAFE?

CAN I MANAGE MY SUBSCRIPTION ONLINE?

HOW DOES THE JEWELRY CLUB WORK?

CAN I PAY FOR JEWELRY CLUB SHIPPING WITH PAYPAL?

CAN I CANCEL ANYTIME?

WHAT IF I DON'T LIKE THE PRODUCTS I RECEIVE?

WHERE DO I SHARE MY FEEDBACK?

MISC

WHAT IF MY QUESTION IS NOT ANSWERED HERE?

DO YOU OFFER A QUALITY GUARANTEE FOR ALL PRODUCTS BEING SOLD?